FAQ’s
Frequently Asked Questions – Gardens Gate Jewelry
Is your jewelry really handmade?
Yes—every piece is handmade by me, from scratch. I don’t use factories or mass production. When you order a bracelet, necklace, or keychain, I make it just for you—one at a time, with care and intention.
Can I personalize the inside of the bracelet with my own message?
Absolutely. Each bracelet includes a custom inscription on the inside at no extra charge. Whether it’s a date, a nickname, or a message that’s meaningful to you, I’ll stamp it by hand.
Do you make anniversary jewelry for specific years?
I do! I focus on traditional anniversary metals to help you mark the moment with meaning. Here are some of the most popular:
- 7th Anniversary – Copper
- 8th Anniversary – Bronze
- 10th Anniversary – Aluminum
- 19th Anniversary – Bronze
- 21st Anniversary – Brass
- 25th Anniversary- Silver
Each piece is designed around the metal that matches the milestone.
How long does it take to receive my order?
Since everything is made to order, most pieces ship within 3–5 business days. During holidays and busy seasons, it might take a little longer, but I’ll always keep you updated and send tracking info as soon as it ships.
Is your jewelry adjustable?
No—my cuff bracelets are not adjustable. I use thick, solid metals that are meant to hold their shape. I offer multiple sizes, and I’m happy to help you choose the right one if you’re unsure.
Will copper (or brass, bronze, silver) turn my skin green?
Sometimes, yes. Raw copper and brass can cause a harmless green tint on your skin—especially if your body chemistry reacts to the metal. It’s totally normal and washes off easily. Some customers apply a clear jewelry wax or sealant to avoid it.
Do you offer gift packaging?
Yes! Every piece comes in a simple, ready-to-gift box. If you’re sending a gift directly, just leave me a note at checkout—I’m happy to include a short handwritten message from you.
Can I request a custom design or engraving on the outside too?
Definitely. If you’d like something specific—like a mountain scene, tally marks, initials, or symbols—just send me a message before ordering. I love helping customers create something personal and unique.
Do you accept returns or exchanges?
Since each item is custom made and personalized, I don’t accept returns or exchanges. That said, if there’s a mistake or issue with your order, please reach out within 7 days—I’ll make it right.
How do I care for my handmade jewelry?
To keep your hand-stamped copper, bronze, aluminum, or silver jewelry looking its best:
- Store it dry and away from moisture
- Avoid water, pools, and harsh chemicals
- Use a soft jewelry cloth for polishing
Copper and bronze naturally darken over time and develop a rich patina. If you like the shiny look, just give it a quick polish.